Refund Policy

At Wade Capture, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

  • You can request a return within 7 days of receiving your product.
  • To be eligible for a return, your item must be unused and in the same condition that you received it, including all original packaging.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at [email protected] with your order number and reason for the return.
  2. Our team will provide you with instructions on how to return your item.

3. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If your return is approved, we will process your refund in cash within 7-10 business days.

4. Non-Refundable Items

Certain items are non-refundable, including:

  • Items that have been used or damaged
  • Any items not in their original condition or packaging

5. Shipping Costs

  • You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.